Americans with Disabilities Act (ADA)

The ADA is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.

The purpose of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else. The ADA gives civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state and local government services, and telecommunications. The ADA is divided into five titles (or sections) that relate to different areas of public life.

Americans with Disabilities Act Public Notice

Houston-Galveston Area Council does not discriminate on the basis of disability in its services, programs, or activities.


The Houston-Galveston Area Council does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA title I employment regulations.

Effective Communication

The Houston-Galveston Area Council will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The Houston-Galveston Area Council will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in the Houston-Galveston Area Council offices, even where pets and other animals are prohibited.


To request an auxiliary aid or service for effective communication, or a modification of policies or procedures please contact the program coordinator as soon as possible, preferably 72 hours before the activity or event.

Workforce Solutions Grievance Procedure

For Workforce Solutions grievances and complaints, please visit the Workforce Solutions website.

H-GAC Metropolitan Planning Organization/Transportation ADA Grievance Procedure

Complaints concerning discrimination on the basis of disability for the Metropolitan Planning Organization (MPO)/Transportation may be sent to:

Allison Wahl
MPO/Transportation ADA Coordinator
[email protected]

Mailing Address
P.O. Box 22777
Houston, TX 77227

Allison Wahl will contact the complaint within 15 calendar days after receipt of the complaint to discuss the complaint and will respond in writing within 15 days of the discussion.

H-GAC is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Texas Numbers: 1-800-735-2989 (TDD) or 1-800-735-2988 (voice) or 711.