Madeline Lindsey McGallion, Public Safety Program Manager
madeline.mcgallion@h-gac.com or 713-993-2427
She is responsible for coordinating operations, long-and-short term planning, staff supervision and program compliance to state and federal rules and guidelines.
Kim Ward, 9-1-1 Program Coordinator
kimberly.ward@h-gac.com or 713-993-2459
She is responsible for coordinating daily activities related to the 9-1-1 program staff and operations.
Virginia Hall, Public Services Database Coordinator
virginia.hall@h-gac.com or 713-993-4593
She is responsible for coordinating all activities related to 9-1-1 database maintenance.
Lera Robinson, 9-1-1 Wireless Specialist
lera.robinson@h-gac.com or 832-681-2503
She is responsible for processing all wireless testing, routing, and maintenance of all 9-1-1 contracts.
Breann Stewart, Public Safety Program Secretary
breann.stewart@h-gac.com or 713-993-4515
She maintains the Public Safety Program calendar and reporting requirements, provides programmatic and technical assistance, assists in preparation of board materials, Regional Planning Committee materials, and program specific-reports.
Ele Hawthorne, Database Specialist for E911
ele.hawthorne@h-gac.com or 713-993-4541
She is responsible for creating and approving MSAG (Master Street Address Guide) records in the E911 database, resolving discrepancies in the MSAG, processing A/P's and reimbursements, as well as various other administrative duties.