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Benefits Counselors (BC) help older and disabled Texans that are new or on Medicare compare and choose the best Medicare plans that are offered in their area. They can help you choose between traditional Medicare and Medicare Advantage Plans (Part C). They can assist with comparing the different drug plans (Part D) that are available to beneficiaries. Benefits Counselors also can assist with general question about meals, transportation and unrelated questions to In-home care. Assistance with application for Supplemental Nutrition Assistance Program (SNAP) is also available.
Receive free and unbiased Medicare advice in your community! A certified Benefits Counselor is on location monthly at these sites for in-person assistance:
1111 Collins Rd. Richmond, TX 77469 1st Tuesday of each month, 10:00 a.m.- 2:30 p.m. Walk-in appointments
4700 Broadway, Suite B101 Galveston, TX 77551 2nd Monday of each month, 10:00 a.m.- 12:00 p.m., 1:00 p.m.- 4:00 p.m. Call 409-763-5604 to make an appointment with a Benefits Counselor
1211 21st St. Galveston, TX 77550 2nd Wednesday of each month, 10:00 a.m.- 2:00 p.m. Walk-in appointments
200 W. Church St. El Campo, TX 77437 3rd Thursday of each month, 10:00 a.m.- 2:00 p.m. Walk-in appointments
Please note that these dates are subject to change based on holidays and inclement weather. If you would like to host a Benefits Check-Up Day at your community agency, please contact us at 713-627-3200, and ask to speak to a Benefits Counselor.
Need help paying for your medications? Extra Help is away to pay for your Part D premium or co-pay. You can contact a benefits counselor to find out if you qualify for Extra Help at 1-800-437-7396. If by chance you don’t qualify for extra help, then we can assist you with other resources such as Pharmaceutical assistances programs.
For more information on ways to save: Extra Help
You never know when you will need to have had your Advanced Directives and Power of Attorney forms in order. Have them ready and clear before you ever need them. Here's some resources for forms: Advanced Directive Resources
Mallory FreitagLead Benefits Counseling Coordinatormallory.freitag@h-gac.com713-993-4535
Berta SalazarBenefits Counselorberta.salazar@h-gac.com713-993-2474
Karina VillelaBenefits CounselorKarina.Villela@h-gac.com713-993-2436
Alejandra RischanBenefits CounselorAlejandra.Rischan@h-gac.com713-993-4593